At Kissanity X Crystal, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you purchase digital VRChat avatars, assets, and textures through our Payhip store.

1. Information We Collect

When you make a purchase or interact with our store, we collect certain information necessary to fulfill your order and provide support:

• Order Information: Your name, email address, and billing address.
• Technical Data: Your IP address and browser type (collected automatically via cookies).
• VRChat/Discord Information: If provided for licensing or verification purposes, we may collect your Discord username or VRChat handle.

2. How We Use Your Information

We use your data to:

• Deliver digital files and download links to your email.
• Verify licenses for assets, edits, and avatar usage.
• Provide customer support and technical assistance with your 3D assets.
• Send occasional updates regarding product updates or new releases (only if you opt-in to our newsletter).

3. Third-Party Services

We rely on trusted third-party providers to run our store. Each has its own privacy policy:

• Payhip: Our e-commerce platform that handles the storefront and file delivery.
• Payment Processors: We use PayPal and/or Stripe to process payments. We never see or store your full credit card or banking details.
• Google: We use Google Merchant Center and Google Analytics to understand store traffic and list our products.

4. Digital Assets & Licensing

As a creator of digital goods, we may use your email or provided Discord ID to maintain a "blacklist" or "whitelist" for asset licensing. This is done strictly to protect our intellectual property and ensure assets are used according to our Terms of Service.

5. Cookies

Our store uses cookies to:

• Keep track of your shopping cart.
• Analyze site traffic to improve your experience.
• Ensure the store functions correctly across different browsers.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request that we correct or delete your personal information.
• Opt-out of marketing communications at any time.

7. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us on Discord:

@Kissanity or @CrystalTheBaka